What is your membership cancellation policy?

For our 12-month memberships (KMS Elite and KMS Lite), there are two cancellation scenarios (please reference your membership agreement for complete details):

  • Relocation: If you move ≥25 miles away from KMS, you can cancel your membership by providing proof of your new address.  There is a $100+tax cancellation fee. 
  • Permanent Disability: If you become injured or sick to the point where you are physically unable to train in any classes at KMS for the remainder of your membership term, you can cancel your membership by providing a doctor’s note.  There is no fee to cancel under the permanent disability clause. 

As long as you are physically able to train and living within 25 miles of KMS, there is no option to cancel a 12-month membership.  You have committed to training hard and achieving your goals!  Make the most of it and enjoy our awesome community!

For the KMS Standard month-to-month membership, you can cancel by providing 30 days’ notice (written).

Punch cards are non-refundable and non-transferable.  They expire after 12 months.

 

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